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Terms and conditions

Terms and conditions

PRICES

Tour price currency is set to USD but you can pay in Euro or British pound. The prices quoted per person per tour all-inclusive and prices are always updated to ensure you receive the best price possible.

CHILDREN POLICY

Child travelling with two accompanying adults will pay the following:

  • 0 Years to 2 years of age: Free of charge.
  • 3 years to 5 years of age: 50% from the full rate.
  • 6 years to 12 years of age: 75% from the full rate
  • 12+ pay full tour price as per adult person.
  • If your tour includes airfare then an extra charge for child rate may apply.

    CANCELLATION

    Cancellation all the year except peak time:

    Cancellation requests should be sent via fax or emailed to provide the Company with written confirmation that your reservation should be cancelled.

    In case you cancel your trip, the following scale of charges will be applied:

  • From the date of booking until 61 days before your arrival date, 15% of the entire tour price will be charged.
  • Between 60 and 30 days before your arrival date, 25% of the entire tour price will be charged.
  • Between 29 and 15 days before your arrival date, 50% of the entire tour price will be charged.
  • Between 14 and 7 days before your arrival date, 75% of the entire tour price will be charged.
  • Between 7 and 1 days before your arrival date, 100% of the entire tour price will be charged.
  • Additionally, there are cancellation fees on all domestic flights within Egypt. If you cancel a tour at any time, you will be subject to any fees according to airline’s cancellation policy.

    Cancellation for christmas, New Year and Easter time

    In case you cancel your trip, the following scale of charges will be applied:

  • From the date of booking until 61 days before your arrival date, 25% of the entire tour price will be charged.
  • Between 60 and 31 days before your arrival date, 50% of the entire tour price will be charged.
  • Between 30 and 15 days before your arrival date, 75% of the entire tour price will be charged.
  • Between 14 and 1 days before your arrival date, 100% of the entire tour price will be charged.
  • Additionally, there are cancellation fees on all domestic flights within Egypt. If you cancel a tour at any time, you will be subject to any fees according to the airline’s cancellation policy.

    DEPOSIT AND BALANCE OF PAYMENT

  • Reservation should be made as early possible to book the desired holiday.
  • Space on a given tour will be secured upon receipt a deposit of 25 % of the full price. This payment will be 50 % during the Christmas and New Year holidays and on packages including airfare.
  • The deposit counts as part of your final payment.
  • Deposit can be made by bank wire transfer or sent via Western Union or paid using a credit card (Visa or MasterCard)
  • Payment should be received within 7 days of booking.
  • Payment should be receved in full amount before 20 days of arraival time.
  • TIPPING

    Tipping for a job well done is customary in Egypt, though not required. Please feel welcomed but not obliged to offer a tip to your guide.
    TOUR VOUCHER After your trip is confirmed, we will email you with the final confirmation as a voucher to print and bring it with you. Details will include contact numbers for your tour operator, customer care and additional information for your convenience.

    NOTE

    If the mentioned cruise or the hotel are not available, the company has the right to change to any cruise or hotel, as long as it is of the same category’s

    Proceed Booking